Zoom in and out does not connect to platform

When zooming in and out a google chrome. It seems like the wider platform does not connect to the zoom.

So when I zoom in to say 100. Instead of the whole screen being closer and zoom into one very specific point.

I understand this sounds strange so can send a picture if needed?

Hi @AHussein, I’ve had a similar issues to you in the past on my laptop.

To fix it please clear your Brim cookies and log out.

If this does not work please try on a separate browser as this will help diagnose the root of the issue.

Let me know how it goes?

Hi @Lukas - I tried what you suggested but it did not work

Okay let’s hop on a call together and we cam troubleshoot the issue together. I will message you over PM to arrange :smile:

1 Like