I cannot access from public wifi

When I try to access the Brim platform from public Wi-Fi. I get an error message. Is there anything I can do to prevent this?

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Hi @ElliotF – thank you for flagging this! Public Wi-Fi can sometimes block or restrict certain traffic, which might be causing the error. We’re working to make Brim accessible no matter the network you’re on.

In the meantime, here are a couple of quick fixes you can try:

  • Switch to a personal hotspot if you can, just to check if the issue is network-related.
  • Use a VPN, which can sometimes get around public network restrictions.

Hope this helps!

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Okay.

I don’t really want to use my personal hotspot as this would use my data. But would be happy to use a VPN.

How would I set that up?

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Hey @ElliotF , sent you a private message to schedule a quick call so I can walk you through it :slight_smile:

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