We’re starting to see a shift from AI that responds to AI that actually does things.
In this Q&A episode of The AI Opportunity, Kenny breaks down a question that comes up on almost every call right now: what’s the real difference between chatbots and AI agents, and why does it actually matter in a business context?
We talk through how agents plan, act, pause, and resume work across real systems, and why things like visibility, guardrails, and human oversight matter far more than hype. It’s a grounded look at what’s genuinely possible today, what’s coming next, and how leaders should think about AI that executes safely.
If you’re hearing a lot of noise about agents but want a clearer, more practical way to think about them, this episode is a good place to start.
You can listen on Spotify, Apple Podcasts, or YouTube.